PeachFit Account Deletion Guide

PeachFit (Ingbo Company) provides the following ways for you to delete your account and related information.

Deleting the PeachFit app from your device does not by itself delete your PeachFit account or server-synced records. To delete your account and related server-synced information, use one of the methods below. Also note that deleting your PeachFit account does not automatically cancel any active PeachFit PRO subscription — to stop future billing, cancel the subscription through your App Store or Google Play account settings.

1. Delete in the app (recommended)

1. Open the PeachFit app.
2. Go to the Records tab at the bottom, then open Settings (gear icon) at the top right.
3. Select Delete Account and follow the instructions.

When you delete your account in the app, the account information and synced workout records stored on our servers (Cloud Firestore) are deleted, and locally stored workout records, survey responses, pre-workout condition inputs, and consent status on that device are cleared as well.

2. If you can no longer use the app

If you have already deleted the app or cannot sign in, you can request account deletion by email:

• Email: ingbbocp@gmail.com
• Please include the email address you used to sign up, or the relay email shown in your account if you used Sign in with Apple and chose to hide your email. We will process the request after identity verification.

If you use PeachFit anonymously and do not have an email address linked to your account, please use the in-app deletion flow when possible. Email deletion requests for anonymous accounts may require additional information to verify the account.

3. What is deleted

• Account information: user identifier (UID), email address, sign-in method, anonymous flag, account creation / sign-in / update timestamps, onboarding completion status
• Profile: nickname
• Preferences: preferred language and region settings
• Synced workout records: workout session records, workout history, exercise logs, and routine progress stored on our servers
• Purchase and subscription entitlement information linked to your PeachFit account or app user identifier, except information retained by Apple, Google, or another payment or subscription provider under their own terms or legal obligations

4. Information stored only on your device

Survey responses, pre-workout condition inputs, favorites, recommendation results, and display settings are stored only on your device and are never sent to our servers. If you delete your account by email (Section 2), we cannot remotely clear local-only information that remains on your device. You can remove it by deleting the app or clearing the app's data on your device.

5. Information retained under law

If any information must be retained under applicable law, we keep it separated from other information, use it only for the required purpose, and destroy it when that period ends. All other information is deleted without undue delay.

6. Processing time

Once your request and identity verification are complete, we process deletion without undue delay, and no later than 10 business days, except where a longer period is required or permitted by applicable law for specific information.

7. Contact

For questions about account deletion or how we handle personal information: ingbbocp@gmail.com